Most Frequently Asked Questions

1. What amenities for children does the hotel

Your comfort as parents and the safety of our youngest guests are extremely important to us. That is why, on request, we provide items such as a bottle warmer, a potty or a toilet seat insert, as well as a baby bath. We also offer travel cots and smaller-size bedding. The kitchen serves children’s menus, feeding chairs are available, and activities are regularly held in the playroom. The pool area also features a shallow paddling pool, and the hotel is just 250 meters from a large seaside sandpit.

Is pool entry included in the room rate?

The room price includes 60 minutes in the pool area and the sauna area. You can extend access by an additional hour or for full-day, unlimited access, or have your time in the area charged on a per-minute basis.

The fee table includes a 50% discount for hotel guests:

1H additional: 45 PLN per adult 22.5 PLN child aged 4–12
2H additional: 70 PLN per adult 35 PLN child aged 4–12
Full-day access: 95 PLN per adult 47.5 PLN child aged 4–12

Free admission for children under 4 years old.

Sports pool for adults available from 7:00–9:00 — single entry — 35 PLN per adult.


Each minute beyond the allotted time incurs an additional charge:

3. Does dressing time count toward the pool time limit?

No, hotel guests receive additional time to use the cloakroom, for a total of 20 minutes (10 minutes to get changed before entering and 10 minutes after leaving), so the full 60 minutes remain available to use in the pool area.
Note: Unused cloakroom time does not increase the wellness time limit.
If the time limit is exceeded in any of the areas, a fee is charged according to the table above.

4. Are the saunas available for children or only for adults?

Our sauna area is for adults only (18+). The children’s package price includes access to the pools and the jacuzzi.

5. What are check-in and check-out times at the hotel?

The hotel day starts at 15:00 on the day of arrival and ends at 11:00 on the day of

6. Is the hotel pet-friendly?

Yes, pets are welcome. According to our regulations, we accept dogs up to 5 kg; larger dogs require additional consent. The fee is 90 PLN per night.

7. Is parking available on hotel premises?

The hotel offers 82 outdoor parking spaces and 29 spaces in the garage. The fee is 80 PLN per night.

8. What time are breakfast served?

Breakfast is served Monday to Friday from 7:00 to 11:00, and on Saturdays and Sundays from 7:30 to 11:30. Guests using room service can order breakfast to their room from 7:00–12:00.

9. Can I book a room by phone/email?

Of course—please contact our reservations team directly by phone: T: +48 58 670 35 35. You can also reach us by email: reservations.sopot@radissonblu.com

10. Is the hotel prepared to accommodate guests with disabilities?

  • The hotel has three fully adapted rooms for guests with disabilities (adaptation and equipment of the bathroom, alarm buttons by the beds, etc.). In addition, rooms are located on the ground floor.
  • All passages in the hotel, corridor doors are wide and have no thresholds, allowing easy access for wheelchairs.
  • The hotel lift also has no thresholds, ensuring access to all floors, areas and functions of the building, including the pool and spa area.
  • The hotel features a lower reception desk adapted for wheelchair users, and the ATM has also been installed at a lower height.

11. Is the water quality in the hotel pool monitored?

Of course, the water quality in our pools is continuously monitored. You can find out that it meets all health requirements based on the Annual Assessment prepared by the Provincial District Sanitary Inspectorate